3 Mar 2010

Social Media Training - Gotta start somewhere

I have been hosting some Social Media training for our employees at ImageSource.  The feedback and adoption has been pretty good, but there is the common initial pushback – “I don’t have time for this” or “I can’t read this twitter stuff” and there are privacy concerns about having work bleed into personal.  While I understand the initial pushback, I am working hard to dispel some of the uncertainty about the tools.  We are using Wordpress for blogs, twitter for micro-blogging and we have a couple of Fan sites on Facebook

Image002

Curtis Silver posted a great blog September 2009 on the subject of FUD and Social Media

http://www.wired.com/geekdad/2009/09/social-media-fighting-the-fear

I am starting to get through with some of the basic concepts and upside that Web2.0 tools provide.  Especially with the Sales staff who I am working to convince that their personal BRAND as a Professional and our Corporate BRAND is something to be proud of and to share without the limitations of time, geography or traditional marketing costs and boundaries.

          We will use it to build relationships

          We are creating brand awareness

          We are positioning ourselves as experts in the industry

          We can more easily network with other industry professionals

          We build trust with our customer partners

          We can have multiple, quick, conversations and corporate updates

We have been using the following graphic as a way to articulate how the pieces fit together.  Websites and metadata / tagging driving search engine optimization with the help of our blogs and tweets.  Also publishing video using YouTube and Ustream.  We are using URL shorteners / shrinkers to save space in blogs and twitter messages.

Image005

If you’re a company that is interested to get a similar movement started but don’t know where to begin please feel free to contact me via http://twitter.com/shadrachwhite and follow the twitter list http://twitter.com/#/list/shadrachwhite/imagesource see how we progress in our efforts.  The more activity you see the more successful we have been in getting people on board.